All Systems Operational
Production API ? Operational
90 days ago
98.29 % uptime
Today
Sandbox API ? Operational
90 days ago
100.0 % uptime
Today
Developer Console ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Community Pages ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 14, 2024

No incidents reported today.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - This incident is now resolved. The API was unavailable for a total of 8 minutes between 10:56-10:58ET and 11:05-11:10ET.
Jun 12, 16:50 UTC
Investigating - Alloy has reported they are seeing intermittent latency and unavailability for their API. They have identified the source of poor performance. Please be aware this could impact performance of KYC checks.
Jun 12, 16:35 UTC
Resolved - As of 8:25 am June 12, Evolve has determined this incident has been resolved.
Jun 12, 15:36 UTC
Monitoring - Evolve reports that as of 9:45 am, systems are operating as expected. Evolve will continue to monitor the situation and communicate updates as necessary.
Jun 11, 16:00 UTC
Investigating - As of 8:24 am PT today, June 11, Evolve is investigating a network connectivity issue that is impacting essential Evolve services. Evolve has recently discovered impacts to data extract delivery and are investigating further. Evolve is actively working on a resolution to restore normal operations as soon as possible.
Jun 11, 15:40 UTC
Jun 11, 2024
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024
Resolved - Upon monitoring and review, this incident is resolved.
Jun 6, 15:06 UTC
Update - Evolve is continuing to work to ensure all clients are up to date in both transactions and file delivery.

Evolve will continue to monitor processing and file delivery to clients.

Jun 5, 15:18 UTC
Update - Evolve is continuing to work through the reconciliation process from the incident date to ensure accuracy and consistency in data.

Evolve will continue to monitor processing and file delivery to clients.

Jun 4, 15:20 UTC
Update - Evolve's connection to the data center has been re-established. Transactions and data extracts continue to process normally. Evolve will continue to monitor the incident to ensure all operations are functional.
Jun 3, 21:32 UTC
Update - Evolve complete maintenance over the weekend to stabilize network services at their Data Center on Core Service Provider Solutions. As of 6:35 am PT, June 3, Evolve is working diligently to get current in transaction processing and will continue to monitor processing and file delivery to clients.
Jun 3, 15:06 UTC
Update - Evolve continues to generate and deliver data extracts for all previously affected services to our clients including the Wire In/Out extracts.

Transaction Processing:
Evolve is current for all ACH and Domestic Wire transactions.

May 31, 23:24 UTC
Update - Evolve is still working to generate and deliver data extracts to all clients. Evolve will continue to monitor processing and file delivery.
May 31, 21:04 UTC
Monitoring - As of 10:45 am PT, May 31, Evolve's End of Day processing has completed. Transaction processing has resumed. Evolve will continue to monitor processing and file delivery to clients.
May 31, 17:44 UTC
Update - Evolve’s Core System Provider is nearing completion of End of Day processing. Incoming transactions should begin processing shortly.
May 31, 16:43 UTC
Update - Additional update from Evolve -

Evolve’s transaction processing is currently on hold due to an operational setback attributed to an issue with their core provider. This is due to the large transaction size of files during End of Day processing from the network outage.

Root Cause Clarification:

This issue stemmed from Evolve’s systems attempting to catch up from the previous day's transactions.

Mitigation:

Evolve is actively working with their Core System Provider to quickly finish End of Day processing.

May 31, 15:11 UTC
Identified - At 7:22 am PT this morning, May 31, Evolve sent out a notification that due to the ongoing network issues affecting their data center, they needed to restart their End of Day processing. Consequently, all transactions will be temporarily paused to ensure data integrity and system stability.

At 7:41 am PT, Evolve sent out another notification that they are working with their data center on fully restoring all services after overhauling the network.

Evolve was current on all transactions as of approximately 4am ET. As of now, Evolve has paused the sending of data extracts for this final maintenance period.

Evolve is able to process transactions but is currently unable to send out data extract files as they relate to transactions.

May 31, 15:06 UTC
Monitoring - As of 2:17 pm central, May 30, Evolve reports that they are now operational and are working to process transactions and files that have been updated by the network outage.
May 30, 20:37 UTC
Identified - At approximately 5:00 am CDT on May 29, Evolve lost internet connection to the Evolve Network. This loss of connection impacts all data extract files.

As of 8:30 am CDT on May 30, Evolve continues to collaborate with their data center internet provider to address the ongoing internet network outage and expedite the restoration of all services.

Evolve is working through the backlog to bring all transactions current.

May 30, 15:13 UTC
Jun 5, 2024
Jun 4, 2024
Jun 3, 2024
Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024